Exploring new possibilities for the future of smart homes
Product
Descoberta
Focus points
Definição
Desenvolvimento
Entrega
Produto
SmartThings
Personalização
Facilidade
Responsabilidade ambiental
Democratizar o acesso
Scenario
Home automation
Market
Innovation
Focus
Expectations for the future
UX Strategy
Project goal
Build a future where we have smart homes, with greater environmental sustainability, quality of life and security
Strategies
Tactics and scenarios
Market research
86%
They expressed some concerns about the health of their home
42%
They say gadgets offer a better overall life experience
55%
They claim they would never go back to living in a house without smart technology
Usuários
Tendência
Dados apontam aumento na busca por equipamentos smart mais específicos para saúde física e mental
86%
Expressaram alguma preocupação com a saúde da sua casa
42%
Dizem que os gadgets oferecem uma melhor experiência geral de vida
55%
Afirmam que nunca voltariam a viver em uma casa sem tecnologia smart
47%
Concordam que o futuro das casas e dos idosos seria melhor com a tecnologia doméstica saudável
User expectations
User X
Survey
Practicality in day-to-day activities, comfort, quality of life
User Y
Survey
“[...] interaction between me and the house to the point where the house memorizes my daily activities and reminds me or advances these activities”
User W
Interview
Even for my physical and mental health, it is important that I am active, be an active being in my home, wherever I am. And I think that, if many things like that, in this intelligent aspect, they are making the person increasingly, in quotes, lazy, less thoughtful, less active at home, I consider it dangerous.
User Z
Interview
In the beginning, discovering all the potential of these products is quite complicated, you have to study, watch reviews, read manuals, learn, really dig into it
Information
Positive impact
Customization
Autonomy
Purchase decision
New technologies
Artificial intelligence
Health and well-being
Efficiency and safety
Sustainability
Exploration of discoveries
Mapping and prioritizing opportunities
Exploration of the main opportunities
The problem and the solution
Main problem
I want to take better care of my health, to be a healthier person, as I'm having health problems, so I need to acquire a system that helps me to take care of my health
Possible solution
Creating a health functionality in the smart home system that integrates health device and gadget data, performs a detailed real-time analysis, and provides user care suggestions
Main hypothesis
The creation of a health functionality in the smart home system that integrates health device and gadget data, performs real-time detailed analysis, and provides care suggestions to the user will result in an improvement in the user's health, because we know that with intelligent technologies there are many possibilities to be explored that can help the user make decisions and have healthier behaviors
Visual exploration
Identificando soluções em 8 minutos
Crazy 8's com 3 usuários e designer do projeto
Validating the functionality with users
Wireframes of the 3 main screens of the new feature
Moderated test with 5 users
1 exploratory scenario of the feature
3 tasks
UI development and validation
16 screens of the new feature
Unmoderated test with 5 users
1 exploratory scenario of the feature
4 tasks
Design
Next steps
UI
UX